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Terms of Service

Please read these terms and conditions carefully before using our services or placing an order.

Last Updated: January 19, 2026

Welcome to Borige. These Terms of Service ("Terms") govern your use of our website www.borige.com and the purchase of products from Borige. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Agreement to Terms

By using our website and services, you represent that:

  • You are at least 18 years of age
  • You have the legal capacity to enter into binding contracts
  • You are authorized to make purchases on behalf of your business (for B2B transactions)
  • All information you provide is accurate and complete
  • You will comply with all applicable laws and regulations

2. Products and Services

2.1 Product Information

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free. Colors may vary due to monitor settings and photography conditions.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. In the event a product is unavailable after you place an order, we will notify you and offer a refund or substitute product.

2.3 Wholesale and B2B

Our primary business model is B2B wholesale. Minimum order quantities (MOQ) may apply. Custom orders and bulk pricing are available upon request. Please contact our sales team for detailed quotations.

3. Orders and Pricing

3.1 Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or decline any order for any reason. We may require additional verification or information before accepting an order. Order confirmation does not guarantee acceptance.

3.2 Pricing

All prices are listed in USD unless otherwise stated. Prices are subject to change without notice. The price charged will be the price displayed at the time of order placement.

Prices do not include shipping, customs duties, taxes, or other fees unless explicitly stated. You are responsible for all applicable taxes and duties.

3.3 Order Cancellation

You may cancel your order within 24 hours of placement. After production has begun, cancellation may not be possible or may incur fees. Please contact us immediately if you need to cancel an order.

4. Payment Terms

Payment terms for wholesale orders:

  • New Customers: 100% payment in advance or 30% deposit + 70% before shipment
  • Established Customers: Net 30 or Net 60 terms may be available with approved credit
  • Payment Methods: Wire transfer (T/T), Letter of Credit (L/C), PayPal, or other agreed methods
  • Currency: USD or other agreed currency

Late payments may incur interest charges of 1.5% per month or the maximum rate permitted by law.

5. Shipping and Delivery

5.1 Shipping Methods

We offer various shipping methods including:

  • Sea freight (FCL/LCL)
  • Air freight
  • Express courier (DHL, FedEx, UPS)
  • Door-to-door delivery service

5.2 Delivery Time

Delivery times vary based on product availability, customization requirements, and shipping method. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by customs, weather, or other factors beyond our control.

5.3 Shipping Costs

Shipping costs are calculated based on order weight, volume, destination, and shipping method. Costs will be provided in your quotation. You are responsible for all customs duties, taxes, and import fees.

5.4 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the carrier (FOB terms) unless otherwise agreed in writing.

6. Returns and Refunds

6.1 Return Policy

Due to the custom nature of our products, returns are generally not accepted unless:

  • Products are defective or damaged upon arrival
  • Wrong products were shipped
  • Products do not match the agreed specifications

Claims must be made within 7 days of delivery with photographic evidence.

6.2 Refund Process

Approved refunds will be processed within 14 business days to the original payment method. Shipping costs are non-refundable unless the error was ours.

7. Warranties and Disclaimers

7.1 Product Warranty

We warrant that our products are free from defects in materials and workmanship under normal use for a period of 1 year from the date of delivery. This warranty does not cover damage from misuse, improper installation, or normal wear and tear.

7.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED, ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of information

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BORIGE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages exceeding the amount paid for the products
  • Delays or failures due to circumstances beyond our control

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Borige or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

10. User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website
  • Transmit viruses, malware, or harmful code
  • Impersonate any person or entity
  • Collect or harvest information about other users
  • Use automated systems to access the website without permission

11. Indemnification

You agree to indemnify, defend, and hold harmless Borige and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our website, violation of these Terms, or infringement of any third-party rights.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be submitted to arbitration in Shaoxing, Zhejiang, China, in accordance with the arbitration rules of the China International Economic and Trade Arbitration Commission (CIETAC).

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Borige regarding your use of our website and services.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company: Borige

Email: info@borige.com

Phone: +86 186 5855 0388

WhatsApp: +86 186 5855 0388

Address: Shaoxing, Zhejiang, China

Website: www.borige.com

Acknowledgment

BY USING OUR WEBSITE OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

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